FAQ Everything You need to know

Yes, we ship worldwide. Delivery timelines vary by location and will be included in your confirmation email. Please note that customs or duties (if charged) are the customer’s responsibility.

Domestic (Baltimore & US) orders typically arrive within 2–5 business days once processing is complete. International orders depend on your location.

Pre-order items ship on or after the date listed on the product page. If your cart has both pre-order and ready-to-ship items, they will ship together once the pre-order is ready. For faster delivery, we suggest placing separate orders.

  • Outfits: 2–4 weeks (custom production).
  • Shoes: 3–7 business days.
  • Purses: Pre-orders take 5–7 weeks; if available, 3–7 business days.

Yes, orders can also be collected at: 301 Light Street, Baltimore MD 21202